About Us
We believe that everyone deserves a moment of daily relaxation — a simple pause to breathe, unwind, and release tension.
Our mission is to make everyday wellbeing easy, accessible, and genuinely enjoyable.
💚 Who We Are
We’re a small independent team based in Sydney, Australia, and we manage everything from customer support to quality checks and online operations right here.
We keep things simple, transparent, and honest.
We’re close enough to support you whenever you need us, and dedicated to offering a smooth, reliable experience from the moment you place your order to the moment it arrives at your door.
(For convenience, we do not offer in-person customer service — all support is handled online.)
🌿 What We Believe In
We believe that wellbeing starts with small, consistent habits.
That’s why we choose products that:
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Relieve tension
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Improve daily comfort
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Make relaxation effortless
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Fit naturally into your home, work, or travel routine
Every product we select has one purpose:
to help you feel better, every single day.
⚙️ How We Work
We work with trusted manufacturing partners and international fulfilment centres to ensure:
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Consistent quality
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Safe and tested materials
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Fair pricing
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Trackable and reliable shipping
Before adding any item to our store, we review it carefully to make sure it meets our standards.
📦 Designed for Real Life
We design and select products for people who:
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Experience neck and shoulder tension
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Spend long hours working or studying
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Travel frequently
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Want simple tools that genuinely improve comfort
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Prefer wellness solutions without complicated technology
Our goal is to offer practical products that integrate naturally into real everyday life.
💬 Customer Support That Cares
Being a small team means we truly care about every customer.
Every email, every question, every request matters to us.
If you need help, we’re here:
📧 support@sanevita.com
We respond within 24–48 business hours.
🌏 Our Commitment to You
We’re committed to:
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Being honest and transparent
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Offering clear and fair policies
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Providing real human support
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Making your shopping experience smooth and enjoyable
For us, SaneVita is more than just a store.
It’s a project built to help you feel better — one day at a time.